We reserve your spot for the convention once you Register and Pay. Please note that the seating and attendee number are limited and therefor we do offer credit for the next year convention.
If you are unable to attend for any unforeseen circumstances, You should expect to receive your refund within 60 - 90 days of filling us our contact form. However, in many cases you will receive a refund more quickly. This time period allows us and the involved financial institutions to properly carry out the necessary paper work and transfer the funds back to you. Please note that you may get charged 10% of your total amount depending how the charges are handled by the financial institution.
If you need to cancel, please Contact Us with your order number and details about the cancellation. We will respond to you as quickly as possible.